Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so important when you choose your hosting service supplier?
The service uptime is oftentimes dismissed by a lot of people when they're looking for a new shared hosting provider, but it can often be much more significant than the actual plan attributes. It won't matter how good a plan is if the web sites hosted inside the account are unavailable for extended periods of time. These downtimes in many cases are penalized by search engines like google, not mentioning the fact that visitors will most likely not revisit a website they encounter complications with. For that reason, it is important to look into the stability of the Internet hosting service before you get a new account so as to be certain that the prosperity of your sites won't depend upon third-party factors, but entirely on their content and on your advertising and marketing campaigns.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting
account on our servers. We utilize an avant-garde cloud Internet hosting platform where every single part of the hosting service is managed by a different set of servers, so if one machine fails, the other ones within the cluster will take over instantly. The cloud platform also lowers the overall load substantially, therefore the hosting service is considerably more stable compared to a service by which everything runs on only one machine and your Internet sites are going to perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Hardware and software firewalls guarantee the adequate operation of your servers in the event of DDoS attacks while in the case of any software problem, we have admins checking the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server
solutions offer a 99.9% uptime guarantee. As a matter of fact, you will not detect any downtime or service disturbances at all because of the fact that we use an innovative cloud platform and rather than managing everything on just one server like most companies do, we have independent clusters of web servers that deal with every single service - files, email messages, Control Panel, databases, and so on. We have a custom load-balancing system, so our web hosting service is way more stable compared with what you'd usually find available. To make sure that nothing will disrupt the work of your Internet sites, our web server facilities have diesel backup generators and several different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and staff keeping track of the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server
, what offline software and / or script-driven applications you set up on it or how often you restart it, we can ensure that it’s accessible at least 99.9% of the time. Your web server is going to be situated in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or any other infrastructural issues shall affect the proper work of your web sites at any time. Our qualified team of system administrators will make sure that if your server freezes for some reason, it's going to be restarted quickly. To avoid any probability of malfunctions, we're going to give you a server with new and extensively tested hardware components to make certain that all of your Internet sites are going to be working no matter what.