Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving great quality support in a timely manner is our high priority, so that we backup each shared hosting plans plan with a 1–hour ticket solution guarantee. The moment you share a ticket or post an e–mail, our customer support team will try their best to supply the most acceptable solution to your issue and to give you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any issue you’ve got relating to our offerings. We have techs working most of the time to offer guidance every time needed. You could use the ticket system or send us a message at any moment, alternatively you can pick up the phone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you an extensive know–how base which is incorporated into all sections. In each part, you will find a Help control key which will load for you a group of step–by–step online classes on how to use a selected feature or conduct a specific action. Furthermore, we have crafted training clips so you’re able to get a better idea of the Control Panel’s interface.