Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Guarantee

  • Our client support staff is online 24/7 to take care of all of your help requests. Every single ticket you post to us is going to be resolved within no more than sixty minutes. If your case requires some help from one of our administrators, we’ll send the ticket to the person on shift and will notify you that the problem is being taken care of.

  • Top quality support service

  • Top–quality Client Help And Support Service

  • We offer you around the clock client help by using a turbo–fast ticketing platform incorporated into your Control Panel. You could email us at any time about any of the software applications that come pre–installed on your virtual server, such as the chosen Operating System, the server admin panel and our custom created Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Web Hosting Control Panel that is provided cost–free with your VPS has an integrated article base. You can find a range of thorough how to posts and an array of step–by–step video training materials that show all the basic web site administration duties. You can access them by simply clicking the Help or Video control keys in the upper right corner of each Control Panel section.